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7 AM–11 PM, seven days · a person answers 24/7
Brands · Genie · Coppell, TX

Genie · openers · Coppell · DFW

Genie garage door opener repair in DFW

We repair Genie openers.

We install and service Genie. The Genie Company, of Mt. Hope, Ohio, builds garage door openers and their accessories.

Calls Answered 24/7 Visits 7 AM–11 PM, seven days Serving DFW Since 2018
A photo-eye sensor on its bracket at the foot of a garage door track

What you can count on

5-Year Warranty on All Parts & Labor Five years on parts and labor, every repair and every install.
Free Estimates No charge if you decline.
Calls Answered 24/7 A person picks up, not a machine or a phone tree.
Serving DFW Since 2018 Homes and businesses, from Coppell.
Insured & Bonded Background-Checked Technicians.
  • Same-day service on most repairs.
  • Upfront pricing. The price is on the estimate you approve before work starts, and the invoice matches it.

What we do

What we do with a Genie

A technician on a ladder working on a garage door opener rail

Gears and belts, logic boards, travel and force settings, photo-eyes, rails, remotes and keypads, Aladdin Connect pairing on the units that have it — and a replacement when the unit has genuinely run out.

And the door first, every time. We disconnect the opener and lift the door by hand, because the commonest reason a working opener looks broken is a door the springs have stopped carrying.

What this usually turns out to be

One thing worth knowing about a Genie

Intellicode is usually why a remote “stopped working”

Intellicode is Genie’s rolling-code system. Each time the remote is used the code changes, and no code is ever repeated. Read on the manufacturer’s own site, .

That is good security, and it is also why a remote that was fine yesterday does nothing today — the pair has fallen out of step and needs programming again rather than replacing. Genie publishes the programming steps for each remote model, and a separate page for programming a car’s HomeLink buttons.

Genie owner support and manuals at The Genie Company — the manufacturer’s own site, opens in a new tab.

Before you call

Where the label is.

On the motor unit’s label. Genie’s support site holds the owner’s manual, the programming sheet and the troubleshooting codes for each model, so the model number is the whole conversation.

Two warranties, not one

Ours covers our work.

Our 5-Year Warranty on All Parts & Labor covers what we fit and what we do. Five years on parts and labor, every repair and every install. The manufacturer’s own warranty on the door or the opener is a separate document between you and them — their support site is linked on this page, and we don’t speak for it.

The safety check we do on every visit

  • Auto-reverse tested
  • Photo-eyes aligned
  • Springs and cables inspected
  • Door balanced

Guides

Read before you call, if you want to.

What is safe to do now, what you can see from a distance, and what to tell us — written from the manufacturers’ own guidance.

Describe it however makes sense to you

However you say it, that’s enough.

Tell us what the door sounded like and what it’s doing now, even if you don’t know the part name. This starts a conversation, not an appointment.

  • However you describe it is enough. No part names needed.
  • The written estimate is free. Nothing owed if you pass.
  • Nobody starts the repair until you approve the number.
A technician showing a homeowner a written estimate on a clipboard
Free Estimates · about a minute
Calls Answered 24/7

The online request needs verification. To ask for help now, call (469) 281-7750.

Free Estimates

Tell us what the door is doing.

Step 1 of 3
01 What service do you need?
  • Door Repair Repair
  • Spring Repair Repair
  • Cable Repair Repair
  • Opener Repair Repair
  • Off-Track Repair Repair
  • Track Repair Repair
  • Roller Replacement Repair
  • Panel Replacement Repair
  • Weather Seal Replacement Repair
  • Maintenance Repair
  • Emergency Repair
  • New Garage Door Install
  • Opener Installation Install
  • Insulation Install
  • Windows or Doors Windows & doors
  • Commercial Commercial

Pick the closest match. We’ll confirm on the call.

We use this number to call about your request.

A quick note on the door helps.

02 Where’s the door?
03 How do we reach you?

Optional. We send a receipt here if you give an email. We call the phone number above about the request.

A preference, not a booking. You’ll set the time on the call. Skip it and we treat it as ASAP.

Got it

A real person will call you back.

If the door is unsafe to use right now — off its track, a snapped spring, won’t close — call us instead: (469) 281-7750.

We’ll call you about this door. Privacy policy Rather show it? Text a photo to (469) 281-7750.

Questions people ask

Straight answers.

My Genie remote suddenly does nothing. Is it dead?
Usually not. Genie openers use a rolling code that changes on every use, so a remote most often needs programming again rather than replacing. It takes a minute and it is worth trying before buying anything.
Do you work on screw-drive and belt-drive Genies?
Yes. What differs between them is the rail and the maintenance, not whether the unit can be repaired. The model number tells us which one you have.
Can you replace just the safety sensors?
Yes, and it is a common repair. The photo-eyes are also part of the safety check we do on every visit, whatever we came out for.
Are you connected to Genie?
No. We are an independent repair and installation company in Coppell. We work on Genie equipment, we don’t speak for the manufacturer or its warranty, and their own support site is linked on this page.
If this did not answer you, call. A person picks up. (469) 281-7750
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Where we work

From Coppell, across DFW.

Every city on this map is a drive from our base in Coppell, for a house or a commercial building. Tap yours for the local page, or call — a person answers 24/7.

A garage door opener on the ceiling, its rail running to the door

Free Estimates. A person answers 24/7.

Tell us what the door is doing. The visit and the written estimate are free, nothing starts until you approve the price, and most standard repairs are paid after the work is done.

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