Effective: June 7, 2026 · Last updated: June 7, 2026
These Terms of Service ("Terms") govern your use of the Heather Window & Door website (www.heatherwindowanddoor.com). By using the site, you agree to these Terms. If you do not agree, please do not use the site.
1. Information on This Site
Content here is provided for general information about our services. We strive for accuracy but do not warrant that information is complete, current, or error-free. Pricing examples, calculator outputs, and timeline estimates are illustrative; your binding price comes from a written quote for your specific job.
2. Quotes, Estimates, and Service Agreements
Submitting a form, calling, or texting does not by itself create a binding contract. We will follow up to confirm scope, scheduling, parts availability, and pricing. All work is subject to a separate written estimate that you approve before we begin, and to any applicable warranty terms and manufacturer requirements. Quotes are valid for thirty (30) days unless otherwise stated.
3. Property Access & Safety
You represent that you are authorized to request work at the service address provided and that the area will be reasonably accessible. Garage door springs, cables, and tracks store significant energy; for safety, please do not attempt to remove panels, release tension, or open the door manually if it has just failed.
4. Payment
Unless we agree otherwise in writing, payment is due upon completion of the work. We accept the payment methods listed in our written quote. Returned-check and late-payment charges may apply where permitted by Texas law. Financing, when offered, is provided by independent lending partners subject to their own terms and credit approval.
5. Warranty
Workmanship and quality-parts warranties are described on our Warranty page and may be supplemented in your written estimate or invoice. Manufacturer warranties pass through to you per the manufacturer's terms. Warranties do not cover damage from misuse, neglect, accidents, modifications by third parties, or events beyond our control.
6. Promotions, Specials & Codes
Promotional offers shown on the site, including those on the Specials page, are limited to one per household per job, cannot be combined with other discounts, have no cash value, are valid only for completed residential work within our service area, and expire on the date stated. We reserve the right to amend or end any promotion with notice.
7. Acceptable Use
Do not use the site to: (a) violate any law; (b) infringe intellectual property or privacy rights; (c) transmit malware or attempt to bypass our security; (d) automatically scrape or harvest content; (e) interfere with the operation of the site or any user's enjoyment of it. We may suspend access for any user we believe is engaging in prohibited activity.
8. Intellectual Property
All content, branding, photographs, and logos on this site are the property of Heather Window & Door or used with permission and may not be reproduced, distributed, or used commercially without our written consent.
9. Third-Party Links & Services
We link to or embed certain third-party services (Google Maps, brand sites). We are not responsible for their content or practices; their terms govern your use of them.
10. Disclaimers
THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, HEATHER WINDOW & DOOR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO YOUR USE OF THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT LAWFULLY BE LIMITED, INCLUDING LIABILITY FOR GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT.
12. Indemnification
You agree to indemnify and hold harmless Heather Window & Door from claims arising out of your misuse of the site or violation of these Terms, to the extent permitted by Texas law.
13. Texas Governing Law & Venue
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. Exclusive venue for any dispute will be the state or federal courts located in Dallas County, Texas, and you consent to personal jurisdiction there.
14. Changes
We may update these Terms from time to time. The "Effective" date reflects the current version. Continued use of the site after changes constitutes acceptance.
15. Contact
Heather Window & Door
Coppell, TX 75019
(469) 281-7750 · contactus@heatherwindowanddoor.com
These Terms are provided in good faith and reflect common practice for residential service companies in Texas. They are not legal advice; please have them reviewed by your attorney before publication or after any business change.