Buying guide · a guide, not a sales page
The garage door installation process, step by step
From the first phone call to the door working, a garage door installation has seven steps. Knowing them in advance is the difference between a day you are waiting through and a day you understand.
The short answer
In short.
It goes: describe the opening, a measured visit and a written estimate, your approval, the door is ordered, the old door comes out, the new one goes in with its counterbalance set to the real weight, then testing and a walkthrough.
We do not publish how long any of it takes. Product lead times and the length of a visit are two different things, and neither is a promise we would make before seeing the opening.

Before anybody comes out
You do not need a model number, a size or a line name. What helps is a description of the opening and the house, whether there is anything unusual above or behind the door, and what you want the door to do differently from the one you have.
A photograph of the closed door from the driveway, and one of the inside showing the track and the ceiling, answers most of the questions a technician would otherwise ask standing there.
If a car has to stay usable, or the garage is the only way into the house, say so on the call. Those facts shape the day more than most people expect.
The measured visit and the estimate
A technician measures the opening — width, height, headroom, backroom — and looks at the header, the jambs, the slab and what is already living on the ceiling. Then the options go on a written estimate, with what each one gets you.
- The door itselfFamily, construction, finish, windows, hardware.
- The counterbalanceSpecified against the finished weight of the real door, not the size of the opening.
- The track arrangementStandard lift, or high-lift where the ceiling and your use of the garage call for it.
- The openerKept, or replaced, and sized to the door. A wall-mounted operator where the ceiling has to stay clear.
- What comes outRemoving and disposing of the old door and hardware.
- Anything the opening needsOccasionally a jamb, a header detail or a floor issue has to be dealt with for the door to sit right.
Nothing is ordered until you approve that number, and the invoice matches what you approved. There is no charge for the visit or the estimate if you decide against it.
Free Estimates
5-Year Warranty on All Parts & Labor.Five years on parts and labor, every repair and every install. We look at the door with you first, and nothing starts until you approve the number.
Ordering, and the wait nobody enjoys
A garage door is made to the opening, in the colour, construction and window layout you chose, so there is a wait between approval and installation. It varies by maker, by line and by what is happening in their factory that month, and we tell you what we are told rather than what you would like to hear.
A deposit may be required for special-order products or larger projects and will be shown in the written estimate before you approve the work. Most standard repairs are paid after completion.
If the door you have is unsafe rather than merely old, that is a different conversation and it does not wait on a factory. Say so, and it is handled as a repair while the new door is coming.
Installation day
- The old door comes outSprings are unwound under control first. This is the part of the day with the most stored energy in it.
- The opening is preparedJambs, header and the fixings the new track and spring assembly will hang from.
- Sections go in from the bottom upEach one levelled, hinged and rollered as the stack grows.
- Track and hardwareVertical and horizontal track, brackets, struts where the door needs them.
- The counterbalance is setSprings fitted and wound to the door’s real weight, cables on the drums, and the door balanced.
- The openerMounted or reconnected, limits and force set, controls paired.
- Testing and clean-upAuto-reverse tested, photo-eyes aligned, springs and cables inspected, door balanced — the safety check we do on every visit — and the old door taken away.
The walkthrough, and what you keep
Before the van leaves, somebody should show you the release cord and when it is safe to use it, how to run the safety reverse test yourself, which controls are paired, and what the door wants in the way of maintenance.
You keep the written estimate, the invoice that matches it, and the warranty: five years on parts and labor, every repair and every install. Register the door with its maker if it asks you to — that registration is the homeowner’s, and Raynor for one publishes it as such.
If anything about the door is not right a week later, that is what the warranty is for, and the number you call is the same number you called at the start.
Free Estimates · a person answers 24/7
5-Year Warranty on All Parts & Labor.Five years on parts and labor, every repair and every install. Call, or send the form and a person calls you back.
Sources
- DASMA — Technical Data Sheets (Door & Access Systems Manufacturers Association)
- Clopay — residential garage door service and support
- Raynor — garage door safety and care
- Amarr — residential garage door FAQs
All sources read . Linked so you can check them rather than take our word for it.
Written from the manufacturers’ own published guidance — every source is linked above.
Related reading
Where this goes next.
What you can count on
- Upfront pricing. The price is on the estimate you approve before work starts, and the invoice matches it.
Straight answers
Questions people ask about this.
What happens during a garage door installation?
How long does it take?
Do I need to be home?
Do you take the old door away?
Describe it however makes sense to you
Read enough? Tell us about the door.
However you describe it is enough — no part names needed. The visit and the written estimate cost you nothing, and nothing starts until you approve the number.
- No model number needed. The opening and the house are enough to start.
- The written estimate is free. Nothing owed if you pass.
- Nothing is ordered until you approve the number.

Calls Answered 24/7

One call, and the door problem becomes ours.
A person answers 24/7. We look at the door with you first, and the written estimate comes before the work.