Garage door is crooked or uneven?
A crooked or uneven garage door usually means a lift cable has slipped off or broken on one side, a roller has left the track, or one of two springs has failed. Stop using the opener so it does not jam or come fully off track.
A crooked or uneven garage door usually means a lift cable has slipped off or broken on one side, a roller has left the track, or one of two springs has failed. Stop using the opener so it does not jam or come fully off track.
Common Causes
- 1 Lift cable slipped off the drum or snapped on one side
- 2 A roller popped out of the track
- 3 One of two springs broken, lifting unevenly
- 4 Loose or shifted drum allowing one side to drop
- 5 Bent track on one side
What to Check First (DIY)
- Stop operating the door so it does not bind or come off track
- Disengage the opener with the red release cord
- Look at both lift cables, a loose or dangling cable on one side is the usual culprit
- Do not try to re-seat the cable yourself, the spring tension makes it dangerous
When to Call a Pro
A crooked door means cables, drums, or springs are involved, all under high tension. Call a pro the same day before the door jams fully off track.
Frequently Asked Questions
Why is one side of my garage door higher than the other?
One lift cable has come off its drum or broken, so that side no longer rises evenly. It can also be a roller out of the track or a failed spring on a two-spring door. All need a technician.
Can I keep using the door until I get it fixed?
No, an uneven door binds in the track and can come fully off track or drop. Disengage the opener and leave it closed until it is repaired.
How much does it cost to fix an uneven garage door?
Cable repair runs $169 to $295. If a roller, drum, or spring is also involved, we will show you the full price before any work starts.
Get a Real Tech to Your Door
Same-day across Coppell and 23 DFW cities. Upfront pricing, $0 trip fee with the repair.
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