Garage door wont open at all?
If your garage door will not open at all, the most common cause is a broken torsion spring (you often hear a loud bang when it snaps). Other causes are lost power to the opener, an engaged manual lock, or a snapped cable.
If your garage door will not open at all, the most common cause is a broken torsion spring (you often hear a loud bang when it snaps). Other causes are lost power to the opener, an engaged manual lock, or a snapped cable.
Common Causes
- 1 Broken torsion spring, the #1 cause (look for a 2-inch gap in the coil above the door)
- 2 Opener unplugged or no power at the outlet
- 3 Manual lock / slide bolt accidentally engaged
- 4 Snapped lift cable
- 5 Dead remote and wall button (control or wiring issue)
- 6 Burned-out opener motor (often after running against a broken spring)
What to Check First (DIY)
- Look at the spring above the door, a 2-inch gap in the coil means it is broken, stop here and call a pro
- Confirm the opener is plugged in and the outlet has power
- Check that the manual lock handle or slide bolt is not engaged
- Try the wall button, if it works but the remote does not, it is a remote issue, not the door
When to Call a Pro
If you see a gap in the spring, the door will not lift evenly by hand, or you hear the motor strain without movement, stop using it and call a pro, a broken spring or cable is under extreme tension and is dangerous to handle.
Frequently Asked Questions
I heard a loud bang and now the door won't open, what happened?
That bang is almost always a torsion spring snapping. The spring counterbalances the door's weight, so once it breaks the opener cannot lift the door. It is the single most common garage door failure and a same-day repair for us.
Can I open the door manually if the spring is broken?
A double door weighs 150 to 250 pounds and the broken spring no longer offsets it, so lifting it by hand is unsafe and can damage the opener. Leave it closed and call a professional.
How much does it cost to get a stuck door open?
If it is a broken spring, replacement runs $199 to $525 depending on single vs. pair and cycle rating, including the diagnostic visit when you book the repair. A power or lock issue is often a no-cost fix.
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